This document is issued to support Nortel Communication Server Release 4. Added support for new security features. February Standard 3. January Standard 2. Page 6 Contents Enabling or disabling Call Timer Page 7 Contents Using Predial Page 8 Contents Talking with more than one person Page 9 Troubleshooting Virtual Office Page 10 Contents Consult your system administrator.
Figure 2 shows the IP Phone E. In some geographic regions, the IP Phone E is offered with key caps that have English text labels.
In this document, text in parentheses indicates the labels that appear on the key caps, for example, Services. Page 15 In some dialog boxes that appear on your phone, you can also use the press the the current selection, or the select the one above. In most menus, you can use the instead of the Select soft key. When your IP Phone E firmware is being updated, the blue Lamp To find out if additional features are supported for this lamp, contact your administrator.
If the feature is enabled, a security icon q appears on the screen when your call is secured using SRTP media encryption. Page 22 8. Press the Select soft key to accept the new password. Press the Directory keys to scroll and Page 23 Enter 4. Press the 5.
Press the 6. Choose one of the following soft keys: Done 7. Other characters are ignored. Page 26 Entering and editing text To edit an entry in your Personal Directory, press the select the desired entry from your Personal Directory.
To edit text with the soft keys: 1. Press the Edit soft key. Select the appropriate editing soft key for the operation you want to perform. To avoid damaging your phone, press the wall- mount lever, located just under the Handsfree key as indicated in Figure 5 on page 29, to release the base Remove the stand cover. Pull upward on the center catch as indicated in Figure 6 on page 30, and remove the stand cover.
The cable routing tracks are now accessible. To use local AC power, the optional AC adapter can be ordered Page 31 6. Only one cable is included with the IP Phone E package. Install the Ethernet cable connecting the PC to the phone optional. Connect one end of the PC Ethernet cable to your phone using the RJ connector marked with the symbol and thread it through the channel marked with the symbol. Page 32 Connecting the components Figure 7: Cable routing tracks and mounting holes 8.
Wall-mount your phone optional. Your IP Phone E can be mounted either by: Method A using the mounting holes on the bottom of the phone stand, or Method B using a traditional-style wall-mount box with RJ connector and cm 6-inch RJ cord not provided. Page 33 mounting screws, and then tighten the top screws. See Figure 7 on page Method B: Attach the cm 6-inch CAT5e cable, position the stand over the mounting rivets, and slide the phone down the wall so that the rivets fit into the slots on the stand, indicated in Figure 7 on page 32 Method B.
Press the Enter key. To choose a language, press the Services key, select Language… This language setting controls the language used by features on your phone only. Formats are based on the hour and hour clocks.
To select the date and time format, press the Services key, select Telephone To select a date and time format: Configuring Telephone Options 1. The default configuration is On. To configure new call indication, press the Options, and select The default configuration is Off. To configure area codes, press the Options, and select Call Log To configure default area codes maximum of three : Select Cancel Services key, select Option. To enable or disable Call Timer: 1.
Page 50 Configuring Telephone Options Note: If a feature key is configured as an auto-dial key, the label does not change if the auto-dial key configuration changes. To rename the labels: Select Cancel To restore the default labels: To restore feature key labels, press the Options, and select Change feature key 1. Press the Services display order.
Page 54 Configuring Telephone Options 1. Press the Services Normal mode indication. Press the Select soft key to save the configuration, else press the Cancel key to cancel the modifications. Page Configuring Local Menu Options When the password is enabled, a password prompt dialog box appears when you attempt to access this menu.
If this happens, contact your system administrator. Your IP Phone E has both local and server-based options. Page 56 Configuring Local Menu options Table 4: Navigation key functions in menus Part 2 of 2 Function Enter digits on the Select the associated menu item dialpad Stop soft key Close the menu The key functions in dialog boxes are described in Table 5. Table 5: Navigation key functions in dialog boxes Function Down Page Using The 1.
Preferences Submenu Table 6: Navigation key functions in Edit mode Part 2 of 2 Function Enter Select the highlighted item in the Exit edit mode box Enter characters Insert characters or digits at the current cursor or digits on the position dialpad If you are using a USB mouse, you can right-click on the Telephony screen to open the Local Tools menu, and click on an item to select it.
Page Changing 2. Language Use the Preferences menu item to configure local preferences. Use the Language tool to select the language used on your phone. Page Configuring 3. Headsets Note: This language setting controls the language used in the local menus on your phone only. To select the language used by features on your phone, press the and select Language… To select the language used in the local menus, press the twice to open the Local Tools menu, press the 1 key on the dialpad to select Preferences, and press the 2 key on the dialpad to select Page 60 Note: You can select a headset regardless of its connection status.
It does not have to be physically connected to the IP Phone E. Press the Cancel soft key to exit to the main display. Changes are saved automatically. Page 62 Configuring Local Menu options 1. See the following Figure. Making a change in the but only temporarily depending on what further action is taken. Press the Apply button to make the changes permanent. Page 63 4. Select the appropiate headset type in the field from a list of Wired, USB, or Bluetooth as depicted in the following figure.
Select the Headset type from the following list of headsets. Page 64 USB Audio support does not include stereo audio. Page 65 Headset menu. Page Configuring 4. Bluetooth Mute key Volume key Backlight Configuring 4. Bluetooth Your IP Phone E is equipped with a radio system to support Bluetooth wireless technology enabled headsets. Double press the Headset key to open the Bluetooth Setup dialog box.
You must be Page 67 familiar with the operation of the navigation keys to work in the Bluetooth Setup dialog box; see the Navigation keys description on page The Bluetooth Setup menu entry is not available on all phones. If the Bluetooth Setup menu entry appears dimmed, or fails to open when you double press the Headset key, the feature is not enabled on your phone.
Page 68 Configuring Local Menu options 3. Put your Bluetooth technology headset in its pairing or search mode. The procedure for doing this can be different for each headset. Refer to the documentation that accompanied your headset, or contact the vendor. Page 69 Configuring Local Menu options 4. Search devices. Ensure that your headset is in Pairing or Search Mode.
Press the Right twice, and highlight the button, displayed next to the Search Devices item. Press the Enter The message "Searching…. It can take up to two minutes for the search to complete. Page 70 Configuring Local Menu options Stop 5. When the name of your headset appears in the Found: box, press the key or wait for the search to finish.
When the search is complete, the message "Search Completed Found Device s " appears. Page 71 Configuring Local Menu options 7. Press the Right navigation key one or more times to highlight the next to the Pair Device item and press Enter key. A dialog box appears, with the prompt "Enter PIN ".
Use the phone dialpad to enter the PIN for the wireless headset and press the Enter Page 72 Configuring Local Menu options 8. To verify that the pairing was successful, ensure that the headset appears in the list next to the Paired: item. Page 73 Configuring Local Menu options 9.
Page 74 Take special care when using a "dual pairing" type of Bluetooth wireless technology headset, which can be paired to its base as well as to the E. If it is paired to both, the E is the second device, and the following applies: Press the headset "telephone" Page 75 Note: Unless you need to dual pair a headset, operating the headset with the E is simpler if the headset is only used with its charging- only base. The desktop IP Phone base should be powered off if it is not in use.
Press the Enter key to toggle this option on or off. A check mark indicates that the wireless headset is used. Clear the check mark to use a wired headset. This option is on o by default. Page 77 Your Bluetooth wireless technology headset is no longer paired with your phone, and the wired headset can be used.
To use the wireless headset again, you must perform the pairing and activation procedure. Configuring Local Menu options 3. Page Using The 2. Local Diagnostics submenu The Local Tools menu 2.
Page Using 5. Usb Devices Using 5. To terminate the call, choose one of the following: — Return the handset to the cradle. Page Using Handsfree Dialing Making a call Using handsfree dialing Use handsfree dialing to use a built-in microphone and speaker, or a headset, instead of the handset.
While on an active call, you can switch between handset and handsfree mode. To discontinue a handsfree call: Goodbye To mute a handsfree call: Mute Page 83 To switch from handsfree to handset mode: To switch from handset mode to handsfree mode: To use a headset: To release a call: Goodbye Lift the handset.
Press the Handsfree 2. Replace the handset. Connect the headset to the headset jack or the handset jack. To use the Personal Directory, press the Directory key and select After callers have been stored, each additional caller overwrites the oldest entry.
To use the Redial List, press the and select Redial List. To store an AutoDial number: Autodial 3. Lift the Handset when the called party answers or, if in handsfree mode, begin to speak. Using the dialpad, dial the phone number including access code to be stored on the selected 3. If you attempt to access the Local Tools menu and a dialog box appears prompting you for a password, contact your system administrator.
Your system administrator can establish a password for the Local Tools menu. Some features are not available on all IP Phones.
Contact your system administrator to configure these features and codes on your IP Phone. If the feature is enabled, a security icon q appears on the screen when your call is secured using SRTP media encryption. Contact your system administrator to find out if this feature is available for your use. Your system administrator defines your initial SCPW. Contact your system administrator for detailed information.
Note: The default configuration for Password Protection is off. The use of any of these methods for text entry or editing depends on the application. Table 1 shows the applications and input devices that you can use for text entry. You can use the dialpad to enter text when you use features such as Personal Directory, Redial List, and Callers List. Use the dialpad in conjunction with the soft keys.
For example, if you want to enter the letter A, press the number 2 key once. If you want to enter the letter C, press the number 2 key three times. No letters are associated with the number 1 or the 0 keys. You can use the USB keyboard, when connected, to enter text in the tools and graphical applications. Other characters are ignored. When on a call, you can use the function keys f1, f2, f3, f4, f5, f6, f7, and f8 to control the IP Phone.
Table 2 shows the function keys and their associated action during IP Phone calls. Use the soft keys in conjunction with the dialpad. To edit an entry in your Personal Directory, press the Directory key, and select the desired entry from your Personal Directory. Press the Edit soft key. Select the appropriate editing soft key for the operation you want to perform.
If the character you want is not visible, press the More soft key to access the next layer of soft keys. To add non-alphanumeric symbols, press the Symbol soft key, and perform the following:. Press the Up navigation key to access the symbols. Press the Choose soft key to select a symbol.
Press the Next soft key to submit your changes. When you are editing text using the soft keys, various commands are available on the soft keys to help you, as described in Table 3. Ensure that the protective rubber cap on the Accessory Expansion Module port is in place when the port is not in use. Do not plug your IP Phone E into a regular phone jack. This results in severe damage to the IP Phone.
Your IP Phone E is shipped with the base locked in position. To avoid damaging your phone, press the wallmount lever, located just under the Handsfree key as indicated in Figure 5 on page 29, to release the base and pull it away from the phone.
Remove the stand cover. Pull upward on the center catch as indicated in Figure 6 on page 30, and remove the stand cover. The cable routing tracks are now accessible. Connect the AC power adapter optional. Connect the adapter to the AC adapter jack in the bottom of the phone. Form a small bend in the cable, and then thread the adapter cord through the channels in the stand. To use local AC power, the optional AC adapter can be ordered separately.
To use Power over Ethernet, where power is delivered. Install the handset. Connect the end of the handset cable with the short straight section into the handset. Connect the end of the. Form a small bend in the cable, and then thread the handset cord through the channels in the stand so that it exits behind the handset on the right. Install the headset optional. If you are installing a headset, plug the connector into the RJ-9 headset jack marked with the symbol on the back of the phone, and thread the headset cord along with the handset cord through the channels in the stand, so that the headset cord exits the channel marked with the symbol.
Install the Ethernet cable. Only one cable is included with the. IP Phone E package. Install the Ethernet cable connecting the PC to the phone optional. Connect one end of the PC Ethernet cable to your phone using the RJ connector marked with the symbol and thread it through the channel marked with the symbol. Install additional cables. If applicable, plug in optional USB devices. If you are using an AC power adapter, plug the adapter into an AC outlet.
Wall-mount your phone optional. Your IP Phone E can be mounted either by: Method A using the mounting holes on the bottom of the phone stand, or Method B using a traditional-style wall-mount box with RJ connector and cm 6-inch RJ cord not provided. Method A: Press the wall-mount lever, and pull the phone away from the stand, as shown in Figure 5 on page Using the stand cover the part you removed in step 1 , mark the wall-mount holes by pressing the bottom of the stand cover firmly against the wall in the location where you wish to install the phone.
Four small pins on the bottom of the stand cover make marks on the wall. Use the marks as a guideline for installing the wall-mount screws not provided. You may need to remove the phone from the wall to adjust the lower screws. When the lower screws are snug, install the phone on the.
Method B: Attach the cm 6-inch CAT5e cable, position the stand over the mounting rivets, and slide the phone down the wall so that the rivets fit into the slots on the stand, indicated in Figure 7 on page 32 Method B. Replace the stand cover. Ensure that all cables are neatly routed and press the stand cover into place until you hear a click. Put the phone in the wall-mount position optional. If you wallmounted your phone, put it in the wall-mount position by holding the Tilt Lever and pressing the phone towards the base until the phone is parallel with the base.
Release the Tilt Lever and continue to push the phone towards the base until you hear an audible click. Ensure the phone is securely locked in position. The Telephone Options menu offers the options shown in Figure 8. Note: When an option has a sublist, an ellipsis Use the Telephone Options menu to access the following:. Press the Enter key.
The display provides information required to adjust your selection. To adjust the volume, press the Services key and select Telephone Options , and select Volume adjustment…. To adjust the LCD screen contrast, press the Services key, select. Telephone Options , and select Contrast adjustment.
You can also adjust the contrast using the Local Tools menu; Nortel recommends that you use the control in the Telephone Options menu. To increase or decrease the display contrast level, choose one of the following:. Choose one of the following:. The display is available in multiple languages. To choose a language, press the Services key, select Telephone Options , and select. To set the language used elsewhere on your phone, press Services twice, select Preferences, and select Language.
Sample formats appear on the upperright side of the display area. The Display diagnostics option tests the IP Phone display screen and indicator lights. To access Display diagnostics, press the Services key, select Telephone Options , and select Display diagnostics. DTMF sounds, a single tone, or no sound when you press a key on the dialpad. To choose a local dialpad tone, press the Services key, select.
To view diagnostic information, press the Services key, select. Telephone Options , and select Diagnostics. The default configuration is Log all calls. The default configuration is On. The default configuration is Off. To configure Preferred Name Match, press the Services key, select. Telephone Options , and select Call Log Option. Use the Area Code Setup menu to save up to three area codes. When an incoming call arrives with an area code that matches one of the three stored area codes, the incoming call number is reordered to display the phone number followed by the area code as opposed to the area code followed by the phone number.
This reordering is also performed when you scroll through your Callers List. Use the dialpad to enter the number at the prompt. Use the dialpad to edit the number. The Ring type… option configures the IP Phone ring tone. To choose a ring type, press the Services key, select Telephone Options , and select. The call timer measures how long you are on each call. To rename feature key labels, press the Services key, select Telephone Options , and select Change feature key labels.
Note: If a feature key is configured as an auto-dial key, the label does not change if the auto-dial key configuration changes. To restore feature key labels, press the Services key, select Telephone Options , and select Change feature key labels. Welcome to ManualMachine. We have sent a verification link to to complete your registration. Log In Sign Up. Forgot password? Enter your email address and check your inbox. Please check your email for further instructions.
Enter a new password. Nortel Networks. Revision history Revision history June Standard May Standard January Standard December Standard April Standard This document is up-issued to support CS Release 5. This document reflects the new document number. November Standard 5.
Revision history June Standard 4. This document is issued to support Nortel Communication Server Release 4. February Standard 3. January Standard 2. November Standard 1. Contents Enabling or disabling Call Timer. Preferences submenu. Display Settings. Network Configuration menu. Lock Menu. Contents Using Predial. Contents Talking with more than one person. Contents Troubleshooting Virtual Office. Figure 2 shows the IP Phone E.
Figure 2: IP Phone E. Fwd Context-sensitive soft keys are located below the display area. The LCD label above each key changes based on the active feature. Fwd More.. AutoAns Z. When a triangle appears before a soft key label, the feature is active. These keys also function as line DN keys. Press Volume - the top button to increase the volume, and press the bottom button to decrease the volume.
Press the Mute key to listen to the receiving Mute party without transmitting. Press the Mute key again to return to two-way conversation. The Mute key applies to handsfree, handset, and headset microphones.
Press the Handsfree key to activate Handsfree handsfree. The Handsfree LED indicator, located on the Handsfree key, lights to indicate when handsfree is active. Use the Navigation keys to scroll through menus and lists appearing on the LCD display screen.
The outer part of this key cluster rocks for up, down, left, and right movements. Use Up and Down to scroll up and down in lists, and the Left and Right keys to position the cursor.
In some dialog boxes that appear on your phone, you can also use the Left and Right keys to select editable fields; press the Right key to select the field below the current selection, or the Left key to select the one above.
In most menus, you can use the Enter key instead of the Select soft key. Press the Hold key to put an active call on hold. Tap the flashing line DN soft key to Hold return to the caller on hold. Use the Expand key to access external Expand server applications Press the Headset key to answer a call using the headset or to switch a call from the Headset handset or handsfree to the headset.
The Headset LED indicator, located on the Headset key, lights to indicate that the headset is in use. Press the Headset key twice to open the Headset Bluetooth Setup menu. If Bluetooth wireless technology is not Headset enabled on your phone, this menu is not available.
Use the Goodbye key to terminate an active Goodbye call. Also, when the ringer sounds, this indicator flashes. To find out if additional features are supported for this lamp, contact your administrator. This function is not available on all phones; consult your system administrator. Directory Services. Press the Directory key to access directory services. Services continued. Services Services. Figure 3 shows an idle LCD screen. To change your SCPW: 1.
Press the Services key. Services 2. Use the dialpad to enter your password at the prompt. Use the dialpad to enter the new password. Select 8. Press the Select soft key to accept the new password. To turn Password Protection on or off: 1.
Press the Directory key. Use the dialpad to enter your password if Password Protection is enabled.
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