My rep is especially helpful at going into detail about how something can be done. There are no errors in posting since all our information is automatically integrated. We especially like that we can track our gross margin by purchase order and salesperson. Prior to our integration, all our sales where manually inputted into QB, which was a waste of valuable employee time.
The only thing which is on our part as well because we have so much customizations is at times we have little hiccups that need to be resolved. Kejal from Satori Home Limited. Bradley from GreenChem Industries. The friendliness of the customer service reps. They are always nice and willing to help.
How many clicks it takes to accomplish a task. Simple task are reduced to laborious assignments because of all the clicks it takes to finish them. Time Used: Less than 6 months. VISCO has not only been very beneficial for my company, but their service is second to none!
They are available every day whenever I need support. This software was configured to fit my exact needs, and at a very competitive price! It really has helped us streamline our processes and simplified the data entry portion of our work. Prior to our integration all our sales where manually inputted into QB which was a waste of valuable employee time.
Their support team is one of the best. Quick response to all out inquiries and a team that is willing to work with you to run your company much more efficient. I have gone from doing every single thing manually to using this software and my work day has become so much easier. The ease of use. It didn't take long to learn and figure out when I made an error. It doesn't provide me with exactly everything I need.
But it's close enough. Ali from Stamford Metal Group. Industry: Building Materials. Easy to use yet packing tons of features tailored just for our needs. Andy from Biddle Sawyer Corp. Overall this software has allowed us to grow to new levels without having to add a ton of new staff. It has the ability to see profit and loss on every shipment which we used to do by hand. Most of which I attribute to the fact we were coming from a DOS system to the web environment and it took time to adjust.
Claudia from Revex, Inc. I didn't remember how to create a "Service invoice" or "Credit Memo" With BreeAnn's help it was easy to understand. She wanted to make sure I got it right and made it easy to understand. Miguel from Digit Systems International. The Visco support team is very helpful and easily accessible any time there's a question, especially at the initial stage of the project adaptation. It takes time to fully customize it, but once completed, you won't regret it!
The steps for entering container information can be a little time consuming. Smaller importers with relatively simple business models can benefit from Visco for certain. Seems to have most useful elements to conduct most business activities. System is slow. Neil from Ludwig Mueller Co. A user friendly managament tool. We are still in the learning process. I am confident we will become more comfortable and avail ourselves of more functions than we are presently accessing.
Review Source. Although the software has a lot of standard features, it will also allow you to customer functions for your unique needs. The software is not very user friendly and there is a steep learning curve.
Xavier from Santa Barbara, Inc. Great to keep your business organized. Tiffanye from Hailide America. Bree Beatty has been the most helpful support member ever! I just started a new job and she has helped me every step of the way.
I've never used Visco before and she has become my go to person. In just fifteen minutes, the experts at Software Advice can help you narrow down the right software for your organization.
Call us for a Free FastStart Consultation: Get Advice. Certificate of Analysis: The need for a display of Product Specifications is essential in numerous Import industries. This system allows the user s to specify the precise specifications associated with a given shipment of a product, and to provide documentation of these specifications to both their suppliers and their customers.
The user can store the purchase order specifications and compare them to purchase order analysis and can provide that analysis for a customer who requests a product with certain specifications. The system actually compares customer needs to product specs, to ensure that the product fits the requests of the customer. Individual Unit Level Tracking: The system tracks each shipment at the most basic unit level storing information about every individual unit.
Information about the purchase, sale, shipment documentation, and specifications for an individual unit can be viewed and analyzed with this system. This feature benefits all companies interested in establishing the exact origin of a container. Also, this feature is paramount for those companies that utilize duty-drawbacks. This function is also used as a tool for your Logistics department to relay shipment status details to sales and management.
Their support team is made up of quality people and you have to respect a company where the executive team is always willing to help out, even with just support. The team is accessible and responsive! I like the uniqueness of the product that allows us to manage our imports. We evaluated numerous products and Visco was the only software that allowed us to track our imports on a per container basis. A lot of the logic behind the program makes sense for someone who is process driven.
The reporting features are by far my favorite because of the granularity that it provides. The profit based reports are useful in driving business decisions and the other reports are useful in helping us forecast and manage our inventory. In the food industry, lot tracking is crucial and Visco has the capability to show where every lot of every shipment goes. Managing warehouse transfers is still something I wish they could fix. The transfer feature should have editing capabilities as well as viewing capabilities.
It's not as flexible as some of the other software I have used and I definitely hope they find a solution for this. There are some personal preferences that I also wish could be fixed; for example some screens require you to click a multitude of buttons to leave the screen whereas other screens only require you to click a new tab.
Amelia from St. Louis Group. Industry: Chemicals. Lillie from Vimpex International. Industry: Import and Export. I love that the software seems to track just about everything. If you've got the data- there's a field for it There's multiple ways to get the same area.
There's many reports that help you to track down exactly which information you're needing. Once you get used to software, it really is a great tool. Distribution Order Management. Distribution Warehouse Management. Distribution Customer Management. Distribution Demand management.
Food Distribution. Front Counter Operations. Cloud ERP. Enterprise Resource Planning. Accounting Module. CRM Module.
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