Creation of Individual Objects or Components. Creation of Counters. Creation of Readings. Please note all code mentioned in this document is to be used only as an example to be used in actual scenarios of development. Table of Contents. Client 'ABC' is a global client who sells Advertisement space on internet to customers. Based on the configured advertisement configured product , area of advertisement, size of advertisement and the time duration for the advertisement to be published, the invoice is to be generated for the customer 'XYZ'.
This reading will be incremented by 1, every time the customer's advertisement is published. Based on the reading, an invoice is generated for the customer using CRM Billing.
Check data i. Save the counter 4. Anshika Goyal. July 8, 4 minute read. An example of Installed Base set up: Question 2: Is there any limit to the number of levels when creating the installed base hierarchy? When you enable Installed Base feature, the Installation Points view is automatically enabled. In SAP Cloud for Service : For a pure registered product scenario if installed base is not scoped in : These items can only be registered products. For installed base scenario: These are all items can be registered products, products or text added directly under this registered product in the Installed base hierarchy.
Alert Moderator. Alerting is not available for unauthorized users. Assigned Tags. Similar Blog Posts. Related Questions. You must be Logged on to comment or reply to a post. Chandan Bankar. Like 0 Share. Right click and copy the link to share this comment. Former Member. Excellent Blog! Anshika Goyal Blog Post Author. Hi Giuliano, The uninstall - reinstall of an installed base item can be done by the admin user using the installation point migration template or from the mass data maintenance tool as well.
Regards, Anshika. Hello Anshika, in my scenario the field technician is sent on-site for repair. Hi Giuliano, This scenario is not supported for the end user yet. It is on our future roadmap. Ginger Gatling. Great blog - just needed it today - thank you!
Hi Ginger, Thanks a lot for sharing the blog link. Thanks in advance. The details of Equipment replication is available in the Integration guides. Harish Choudhary. Excellent information captured Anshika. This is really helpful. Thanks to Ginger as well for forwarding this to me. Regards Harish. Hi Anshika, I have a doubt. Is there a possibility to add Installation details to lead? Regards, Priyanka.
Hi Priyanka, Can you please elaborate on the use case. A unique instance of a product that exists only once, for example, a vehicle, a PC, or a serialized spare part. It is generally identified by a number, fixed relationship, or description, such as ID number, location, and building with address. An installed base could be a component of another installed base.
The following example demonstrates how to organize the structure of the installed base with different components. The installed base can store various types of Information like:. You can assign counters to an object or an installed base component. You can view and assign counter information and record measurement readings for installed base, installed base components, and objects. The maintenance order will be triggered when specified counter reading is reached.
CRM billing from service documents can be performed on the basis of counter readings for example, consumption. You can define qualification requirements for service employees for an installed base or an installed base component and then assign the qualified employees for the field service for example.
You can assign the correct service profile and response profile to Installed Base and Components for Service Level Agreement SLA determination during the service process. You assign business partners such as sold-to party, service employee group, responsible employee, and so on, to each installed base or each installed base component. The installed base can be identified and displayed using the partner information in the service process.
You can assign an address to each installed base or installed base component.
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